Many old students requesting transcripts and certificates
from the Ekiti State University, Ado Ekiti, face nightmare,
TOLUWANI ENIOLA reports
Seventeen years after graduating from the Ondo State
University (now Ekiti State University), Stanley Martin’s
application to obtain his transcript from the school in order
to pursue a master’s degree remains futile.
His frustration started when authorities of the university
could not trace his statement of results despite the evidence
that he graduated from the institution.
After many failed attempts in which he had to part with
much money to obtain his transcript, Stanley gave up on the
matter and had to enrol for a fresh undergraduate
programme in another school.
Stanley is one of the many old students of the 33-year-old
university whose dreams have been aborted due to the
burdensome nature of transcript and certificates collection
Another graduate of the institution, Mrs. Patricia Agupusi,
who shared Stanley’s ordeal on an e-group of the university
alumni page, wrote, “Stanley tried for years, lost money,
opportunities and so many things and still did not get it. He
just started undergraduate studies now because of his
inability to obtain his transcript. It is a very sad situation.
What is the need of graduating from the university and not
able to make progress in life because the school cannot
provide one with transcript?”
A 1997 graduate of the university, Mrs. Adebisi Omotoso,
who narrated a similar ordeal to our correspondent, said it
was easier to get water out of stone than get one’s certificate
or transcript at EKSU.
Omotoso, who studied English, said, “I went to the school
about four times in pursuit of my certificate. I remember
vividly that I was involved in an auto accident at one of the
villages close to the school. It was not a pleasant experience
at all, leaving Lagos to go to Ado and not being able to
accomplish the reason why I went.
“I did an online course in Switzerland with the United
Nations. Before I knew it at the completion of the course, I
had my certificate. A friend, also an old student, confided in
me that she did a course in the United States and when she
wanted to do a higher degree, all it took the new school was
to request her details from her previous school and, in a
jiffy, her records got to them. And down here in Ado, 17
years after graduating, she has yet to receive her certificate.”
Noah Fasina, a 1990 engineering graduate of the university,
said he had lost many opportunities because of his inability
to obtain his certificate and transcript.
Noah, in a message posted on the alumni’s e-page, said, “I
have tried many approaches but still no success. This is
affecting my upward mobility in no small way. I have lost
much money in the process of getting my transcript
Another affected person, Mrs. Mary Onaola, wrote on the
same page, “You would not believe that I graduated in 2002
and I have yet to receive my transcript. I tried all avenues
but still no success. My admission to a university to study for
a master’s degree was absolutely a miracle from God.”
A 2000 Accounting graduate of the varsity, who craved
anonymity, told our correspondent that she went through
hell to obtain her transcript.
She said, “I would like to remain anonymous because I am
really tired of being associated with that school. I have yet to
come across an ex-student who got his or her transcript on a
platter. Also, a mistake was made on my result and later
revealed in my transcript. The fact is that while my result
reads a 2.2, my transcript shows that I have a 2.1.”
Another alumna, who identified herself as Ms Kehinde Wole-
Olomojobi, said it was unfortunate that the school does not
have the breakdown of the student’s results on computer
systems despite the advancement in information
She said, “Tattered files are being carried up and down and
you can just imagine the fate of any student whose file is
misplaced in the course of such a movement. Mine was a
case of missing notification of results. As a result, no
certificate was prepared for me upon convocation.”
Even the National President of the EKSU Alumni, Prof.
Michael Ayeni, confirmed to our correspondent that many
old students were experiencing difficulties in obtaining their
certificates from the institution. According to him, the
association has made several interventions.
“We are not happy about the situation. We can attribute the
problems to inadequate manpower at the transcript office,
the use of analogue system of keeping records and wrong
spelling of names. But the university is working on it and we
are hopeful that once it centralises its database system, the
problem would be sorted.”
The President of the EKSU Alumni, United Kingdom and
Ireland chapter, Mr. Tunde Owoseni, in a telephone
interview with our correspondent, also noted that the
problem had defied logic.
According to Owoseni, no less than 25 per cent of the old
students have problems collecting their certificates and
He said, “The case of EKSU is a peculiar one, which defies
logic. A great number of the students’ scores are not easily
retrievable because there are no central databases storing
“You are at the mercy of the departmental and faculty staff
when you go to pick up your transcript. There have been
instances when because a faculty officer is away from duty
for some days, no one in the office is able to help to process
the transcript request until the ‘big boss’ returns.”
When our correspondent visited the university, findings
showed that the institution still engaged in paper
documentation for record keeping with many of the files and
documents not properly kept.
A member of staff of the institution, who spoke on the
condition of anonymity, said the varsity got not less than 200
applications for certificates and transcript from its old
The source, who accompanied our correspondent to the
transcript office, said, “As you can see, less than 10 persons
were employed to type out the results at the transcript
office, making the process very slow. With a daily application
rate of 200, it is very difficult for them to meet the deadline.
Before they finish one, others would have piled up.
“The applications for transcript are sent to the faculty.
Maybe out of the 200, 50 are from the Faculty of Arts, the
person who is supposed to find the results from 100 level to
200 level may only be able to see just 10 out of the 50. He
sends the 10 and leaves the 40.The following day, he has like
50 again and only able to retrieve a few of the results. This
leads to the backlog of the certificates.
“Normally, the fee to obtain one’s transcript is N5,000 which
would be paid at a bank. In order to fast-track one’s
application, corruption comes in. The old students started
the bribery thing to meet deadlines. It has however become
a normal thing. Some of the faculty officials, who type out
the results from 100 level to, say 500 level, now make as
much as N10,000 per application. So if you do not offer
bribes, you had better forget about your transcript because
it will be delayed.”
Meanwhile, Owoseni has urged the newly-appointed VC,
Prof. Oye Bandele, to declare a state of emergency on the
He urged the school to set up a crisis management team to
ensure the clearing of all the outstanding cases.
Omotoso also called for the cleansing of the registry in order
for sanity to be restored in the ivory tower.
But in an interview with our correspondent, the Deputy
Registrar, Information and Public Affairs of the university,
Mr. Ajibade Olubunmi, dismissed the allegations as
According to him, the university has changed to a digital
system of record keeping, with registry officials using
computers to process results.
On the bribe allegation, Olubunmi said the university had
zero tolerance for corruption and would sanction any
member of staff caught demanding such.
He said, “I can confirm to you that the pending applications
for transcripts and certificates have been signed and are
ready. The old students should stop making spurious
allegations and come to the school to get their transcripts
and certificates. At present, EKSU is one of the best in terms
of processing and collecting of results. All those allegations
are strange because we have zero tolerance for indiscipline
10 years after graduation, eksu did not issue certificate and transcript
Many old students requesting transcripts and certificates